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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
My Dad ordered a bed comforter and curtains from a website called Freshouse adding $160. It was SUPPOSED to be a Christmas gift, he ordered it on December 3rd, and still hasnt recieved it. It has tracking number but no phone number and the email said [email protected], but it was no help. Supposedly it went thru paypal, then to the company. Another email address we saw was [email protected], and that was who the paypal went to first supposedly. Well that email address said this website was possibly a scam.
BBB Notes as provided by the FBI:
WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.
Dollars Lost
$160
Targeted Person's Location
VA, USA - 23336
Scammer Information
Unknown Location
Unknown Email
Unknown Phone Number
Freshouse
Scam Type
Online Purchase
Learn More
Business name
Unknown
Date Reported
December 31, 2023
Scam ID
790236
Tell us what happened
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