Description

Was transferred to this business via a call to Hewlett Packard while experiencing a problem downloading drivers for a new computer. The prompted method prescribed by HP resulted in an error and I was directed to call 8445490649. I was put in contact with a technician, Sherman Wyatt, who did some research and informed me of several malware problems in my desktop computer which prevented the requested downloads of software and drivers which would enable my new printer to operate. A thorough cleanup was required at $199.99 plus tax. Then I was referred to Jeremy at 8008679181 who accomplished all of the corrections needed and resulted in fixing my problem. I had to pay by check through the internet, which I thought strange but complied. Then the bite was put on me to purchase their firewall protection costing $386 and upward, depending upon the length of the contract, which I refused. I think I got the service that I paid for at $199.99, (exorbitant or not?) but the business tactics seemed very strange to me.