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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

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Description

Avast used my previous ( approx 3 y/o ) customer info to reinstall their browser on my computer. When I called and requested them to remove their browser, they told me I had to purchase an "Expert Care" subscription for a dollar in order for them to do so. It amounts to them holding my computer Hostage for a dollar! My computer holds personal info that I am careful to protect. It is clearly a way for them to generate income, and get prior customers to re-purchase their service! It is a Pretty Shady Way to do Business! Prior to calling them I tried to use my Uninstall button-nope they blocked that! I also used a tool called Avast Clear ( ironically an Avast product) to remove the browser. They also blocked that! It is Clearly a way to trap customers to pay them a dollar! I did not pay them, and have contacted the FTC, FCC, and our local law enforcement. I have since had a computer expert remove all Avast from my computer. Not everyone has that option. I'm speaking for them as well.

Targeted Person's Location

NY, USA- 13045

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

(855) 745-3255

Web logo

Avast.Com

Scam Type

Tech Support

Learn More

Business name

Avast Anti Virus

Date Reported

November 14, 2023

Scam ID

771273


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