Description

I ordered a dress - it took 7 weeks to get to me and it was the wrong dress when I received it. When I was waiting for the dress I emailed them 6 times to ask for the status and they never responded, I sent them a facebook message and they just would tell me to email them. Once they sent the dress (after when my daughter needed the dress for) they sent the wrong dress. I told them I wanted my money back as this was not the dress I ordered and they told me that they changed the dress description and I should of noticed on my email. After 20+ emails back and forth they aren't willing to do anything. I have never complained about a company on the BBB and it's not about the $56, but you can not market to teens and sell Homecoming dresses and then never send the dress we ordered. I know there are a lot of bigger problems in the world, but I don't want others have to have to deal with this. And they also don't give money back they just give "store credit." That must work for them when they send you whatever product they want. Their customer service is awful!