Description

I spent MONTHS of emailing back and forth about my order with, “[email protected] -Customer Service Center DENG ECOMMERCE -38 rue des Mathurins 75008 Paris, France”. My item was delivered per their tracking information, but to a different state. It said it was ready for me to pick up. I contacted them asking for them to help me correct this issue and what steps I needed to take, etc. She promptly replied and said that she would initiate a missing mail request, as well as alert the warehouse to rush my “new” shipment. I asked for a tracking number about 10 separate emails and was told to keep patiently waiting. I knew I wasn’t going to get anything in the mail or my money back after I kindly asked for a refund and who to contact for one. My requests for a refund were ignored and dismissed 6 separate occasions. In my first email, I provided “Mila” with my order information, the direct link I ordered from, and screenshots of my shipping address/confirmation/tracking number/total etc. to provide any information that is usually requested from me, when inquiring about an online purchase. I went back and clicked the link to my order page, only to see that I’ve now been blocked from accessing the site due to it not being secure and that my personal and credit card information are at risk if I continue. No cup, no money, a lot of time wasted…. but, lesson learned. Do not order from www.Stanleyfr.com or https://hugobossus.com/collections/hot-sale