Description

I purchased a product online in July. I returned the product shortly after because it was made incorrectly and did not fit my couch (couch cover/cushion). I contacted them to return it and they asked for photos so I took photos and sent to them. they said I could return it if I paid the shipping, which I did. I returned it on August 22. Tracking Number shows delivered: 420300969310810944102396940568. I have since sent SEVERAL emails asking for my refund and they are simply not responding. I am in the process of doing a chargeback with my credit card company but to date have not received my money back. They took my money, got their product back, I paid shipping TWICE and I have nothing to show but a loss of money and their refusal to respond to me. This form won't let me click "next" if i upload a document but I have everything documented.