Description

I ordered from what they called Planterbeds Wholesale through a FB ad saying they had an overstock of these 2x8 foot elevated planter box. I received tracking info and watched it's progress. It said it was marked as delivered but I never received. I contacted their support and they asked me multiple times to check with a neighbor and my postal carrier because it was delivered and it is my job to find the package. I told them that I am friends with neighbors and postman and no one has my package. I also have 3 security cameras outside my home and not one of them detected any deliveries at that time on that date. I also work from home and see all the coming and goings at my door. They refused to refund me and told me that their warehouse accidently sent out some sunglasses and I need to track those down first to return them before they will offer me a 10% refund! None of that makes any sense. I have reported the transaction as fraud and have all of the screenshots of transaction as well as email communication. Do not be fooled!