Description

Placed my order may 24th. Reached out June 4th about item. I was told they would get back to me as they were unable to tell me where my package was. I checked the tracking information and it shows the package was never shipped out. The FedEx facility had not received it despite that I got an email days prior saying it was shipped. I forwarded the screenshot to them. Despite that they continue to say the package was shipped. I told them multiple times I wanted my order cancelled. Initially they offered to give me 15% of my order money back if I wouldn't cancel my order. I said no I want to cancel. They then said they can no longer cancel my order because it was shipped. They also said I ordered a dress and I did not order a dress I had ordered a light fixture. Upon further investigation I found many other negative reviews of people saying they never received their item and th noe company was a scam. I'm disputing the charge and hoping to get my money back...