Description

After several promises by Symple Lending though US mail of being pre-qualified for a consolidation loan for credit card debt to reduce my interest rate and length of term I scheduled an appointment by text for 2 days later to speak with a Symple representative. Within hours I was receiving emails from robo representatives claiming that my offer would expire within 24 hours and I needed to contact them now. I waited for the scheduled appointment and on May 2, 2023 spoke with the representative. He confirmed my information and within seconds told me that I was not qualified for a loan and provided a list of reasons. The promised consolidation loan would have negated all of the reasons. He then rushed me through signing up for debt relief program and forwarded me to their partner Beyond Finance. After having time to read through all of the terms, conditions, and the approach taken by Beyond Finance, including instructions on how to handle negative calls from creditors and how to turn off calls from unknown numbers on my phone, I decided that this was not the correct program for me. I contacted the representative from Symple to notify him that I was cancelling the agreement and was rudely badgered about my reasoning for quite a while before I disconnected and contacted Beyond to notify them as well and received the same treatment. The scam is that the promised pre-qualified was never on the table and the goal was to have me sign up for debt relief.