Description

I ordered a dress from KLNYU.com. I didn’t expect a whole lot in quality due to the price, but I did expect the dress to fit as I followed their measurements on the website. I ordered from them because they claimed to be from South Carolina and claimed they had a 30 day return policy. The dress arrived 14 days later (suspicious) with a return address in Indiana. The dress was at least three sizes too small! I contacted KLYNU through their customer service email and requested return instructions. They asked if they could refund 8.00 and I could keep the dress. I wrote back that was unacceptable and that they would give me 15 but I would have to pay for return shipping….but haven’t said return to where. I wrote back again and told them I want a full refund. I have not heard back, nor have they resolved the issue. I suspect like everyone else that this is scam and these dresses are actually made and shipped from china.

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM

If you are a victim of an online shopping scam, the FBI recommends taking the following actions:

• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.

If you believe you are the victim of an Internet scam or cyber crime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.