Description

I used this website to book a hotel room for three nights and the day before I get to my “already booked” room I get an email saying that the hotel I booked with is full so they need to put me somewhere else. Might I add a MUCH less nice hotel. Although when I get to the hotel they never had a reservation set under my name to begin with. So I called the company and they made me wait on the phone for 50 minutes with no answer, I could have waited on that phone all night. No one was going to answer me so I called back again and they still didn’t not help enough though they were the reason I didn’t have a place to sleep for the night. Many online review share similar stories to mine. The reports on traveluro are that they take your money, book you into a lesser hotel without telling you and at the last moment say that your hotel is unavailable but they can get you into the motel up the street, although they can’t really get you to stay anywhere.