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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

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Description

I ordered and paid for 3 shirts from a company called VChics in early December. They arrived well into January and they looked nothing like the pictures on their website. I reached out to their customer service ( by email - [email protected]). They always replied to my emails asking how to return and get a refund, but it was always saying the postage to return is too high, because it goes to China, and then offer a percentage off of another order. I gave up asking how to return they shirts and let them know I was shipping them back to the return address. I did that on January 21, 2023. and according to the tracking number, it was delivered on January 23. Since then, I've been asking for my refund and they ignore that I sent the shirts back, and continue to say postage is too high and offer a percentage. It stated at 10%, it's now up to 25% - has been 5% increases. As I mentioned I mailed them to the return address of 371 Little Falls Road, #4, Cedar Grove, NJ 07009 however USPS is showing on the tracking info that the package was delivered to a reception desk at a address in Chappaqua, NJ 10514. I'm guessing the original address left a forwarding address. If possible I can try to get the exact address in Chappaqua from USPS but the city, state and zip is all that is showing on the tracking info. As I mentioned, in all of their emails they say they are in China, but I'm not certain because of the return address on the package. Also, there is a customer support phone number, but it doesn't work it is Number:+86-21-31477857.

Dollars Lost

$50

Targeted Person's Location

NE, USA- 68507

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

Unknown Phone Number

Web logo

www.vchics.com

Scam Type

Other

Learn More

Business name

vChics

Date Reported

February 8, 2023

Scam ID

674349


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