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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I bought a wireless Hp Printer & needed help to hook it up to my desktop computer. A man named James Franklin said he was a HP computer expert & would troubleshoot. His phone number is 1-844-717-1222 He had me give him access to my computer so he could be in control. After a couple of hours on the phone he claimed he couldn't fix the problem unless I bought a "computer protection" program for him that would cost me several hundreds of dollars! I declined and have since returned the Hp printer to the store. But I think he put some kind of bug into my computer as I am unable to hook up any printers! Please investigate! Thank you for your time, BBB!

Targeted Person's Location

WI, USA- 54729

Scammer Information
Scammer location logo

CA

Mail logo

Unknown Email

Mobile logo

(844) 717-1222

Web logo

Unknown URL

Scam Type

Tech Support

Learn More

Business name

Hewlett Packard

Date Reported

January 10, 2023

Scam ID

666511


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