Description

Internet Fraud – Garrisons Corporation scam regarding internet computer services. Vendor contacted me via Internet and I made two check payments made to Garrisons Corporation for unlimited lifetime security/network support services ($1499 on 10/28/21 and $1999 on 01/21/22). Vendor refused to provide further support unless additional $999 payment made (09/06/22). Details of Events: ? On 10/28/21, desktop computer locked and a popup Microsoft message appeared indicating that the computer is compromised and to call the number on the screen for resolution. Spoke to Clay Jensen who stated he is a Microsoft L4 technician (phone number (610) 953-0066). He opened case #EW4545 regarding network security breach and transferred me to a Microsoft partner (Garrisons Corporation). Garrisons indicated that they will provide a L7 network technician for foreign address removal. This service can be one-time for $199 (no guarantees of reoccurrence) or unlimited lifetime security support for $1499. Selected lifetime service, scanned a check for $1499 to Garrisons, and vendor remediated the problem and cleaned-up the computer. ? On 01/21/22, Garrisons contacted me regarding IP network address breaches that they discovered on my computer. Stated that remediating this issue is not part of my current agreement. I provided a scanned check for $1999 for an additional unlimited lifetime service. ? On 09/06/22, I contacted Garrisons to perform a maintenance/cleanup. While online with them, they reported finding breaches and stated that they could not remediate because I must have deleted their software. If I wanted them to fix the problem, I must pay an additional $999 to have the software reinstalled. I stated that I had in no way deleted any software and already paid $3500 for unlimited lifetime service and this should be covered. They refused to reinstall the software and perform the cleanup. Contacted them 2 more times that day to resolve this and they refused until I paid more. ? On 09/06/22, contacted **** ** ******* to file a dispute regarding both prior payments made to Garrisons who is refusing to provide agreed-upon unlimited lifetime services. **** ** ******* provided a response on 10/28/22 that they were unable to provide a return of any funds because the checks were authorized by me. ? Note: Garrisons Corporation website (garrisonscorporation.com) lists their location as 90 Holly Street Unit #2, Port Reading NJ 07064. Mapquest picture shows a residential condo unit. ? New Up to Above Note: On 10/10/22, I checked Garrisons website and they provided a new location of 125 Newfield Ave Suite D, Edison NJ 08037, phone number (844) 322-6462. Upon checking this address online, I got “Buy Auto Parts” as the resident for Unit D with phone number (800) 307-1150. I called this number, they confirmed the location, and stated that they never heard of Garrisons Corporation. As of 11/28/22, their website location is back to 90 Holly Street Unit #2.