Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I was searching on Airbnb for a place to stay in San Diego for the weekend of June 19th. I found a place and reserved it. A couple of days later, Airbnb contacted me and said they no longer are listing that property. The same day, I received a text message from someone claiming to be the owner of the property saying that if I wanted the property to reserve it on famillevacationhomes.com. I went to the website and reserved it. On May 19th, I zelle'd them the $2,040 for the rental including deposit. I communicated with the so-called owner (Angel Madilyn) via text messaging until the day of check in. On the night before check-in, Angel Madilyn sent me a text message asking if I can send her $100 in bitcoin and she will refund me when I check in. That caused me worry. I started looking into her name and company for any fraud alerts but didn't find any. I didn't send her any money. I went onto the website and had a live chat with someone named Carlos. He confirmed my reservation. On Friday June 19th we went to the property that was supposed to have a lockbox. There was someone living there. The place had two entrances. There was a sign on the door that said Seabreeze rentals. I called that company and they told me they never heard of Family Vacation homes. They also said that the property was rented since February. I kept trying to reach Family Vacation Homes and Angel Madilyn by phone but no one answered. I went on the website trying to live chat with them but that feature was no longer available. I sent them an email. This person had my phone number and email address that I sent to Airbnb. How did they get it. Either Airbnb was hacked or someone who works there is releasing private information.

Dollars Lost

$2040

Targeted Person's Location

CA, USA - 92037

Scammer Information
Scammer location logo

La Jolla, CA - 92037

Mobile logo

6304650373,4243413672

Web logo

famillevacationhomes.com

Scam Type

Travel/Vacation/Timeshare

Learn More

Business name

Famille Vacation Homes

Date Reported

June 22, 2020

Scam ID

410486


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.