Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I asked FYE to cancel my Backstage Pass on 6/17/2025 via e=mail on 6/17/2025 and as of this date they are STILL charging me $11.99 per month. There is nowhere to go on the website to disenroll and when you call their customer service phone number to cancel, you cannot proceed because they require your Backstage Pass number but I was never provided this information and it doesn't show up when I log into their website.

Dollars Lost

$11.99

Targeted Person's Location

MI, USA- 48439

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

1(810) 875-7072

Web logo

https://www.fye.com/policies/contact-information

Scam Type

Counterfeit Product

Learn More

Business name

FYE

Date Reported

January 23, 2026

Scam ID

1171427


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?