Description

I ordered two items after finding the items online. The price was half what I would pay in USA. I placed an order using a credit card. I received an email with an order number and what was supposed to be a tracking number. I had to do a long search online to find any info on the tracking number. I was also informed my items had been shipped and would arrive within 3 to 15 working days, That is long past and no delivery. I contacted the business several times and never got a real answer about where my shipment is. I was able to get on the supposed shipping site and found it listed my shipment as "delivered". That is an utter lie. A good indication this was a scam was there was no US tracking number nor was the US delivery method listed beyond a mention of the "postal service". What is even more telling is the fake delivery was on a Sunday. No way that was a USPS delivery. I contacted the seller again and told them I wanted the order cancelled and my money refunded. No response. Also, the credit card charge was shown as being made by something called "HS *mooniok MOONIOK.SHOP HK".

BBB Notes as provided by the FBI: 

WHAT TO DO IF YOU ARE A VICTIM
If you are a victim of an online shopping scam, the FBI recommends taking the following actions:
• Report the activity to the Internet Crime Complaint Center at www.IC3.gov or your local FBI field office, which can be located at www.fbi.gov/contact-us/field-offices.
• Report the activity to the online payment service used for the financial transaction.
• Contact your financial institution immediately upon discovering any fraudulent or suspicious activity and direct them to stop or reverse the transactions.
• Ask your financial institution to contact the corresponding financial institution where the fraudulent or suspicious transfer was sent.
If you believe you are the victim of an Internet scam or cybercrime, or if you want to report suspicious activity, please visit the FBI’s Internet Crime Complaint Center at www.IC3.gov.