Description

I bought a toy that was advertised from their website, which also offers a 30 day money back guarantee. Before the toy arrived, my daughter received another one as a gift, so I emailed their customer service to start the return process. They required me to open the toy to evaluate the wellbeing of the item before accepting any return offer. The toy was unused and still in packaging, but I was able to tell that the item I received is not what is advertised. It is extremely poor quantity. Now even though I am within the 30 day return window and have the toy is unused, they are only offering me a 10% or 50% store credit and do not want me to return the toy.