Description

On 1/10/2025, I received a letter from The Grandview Las Vegas indicating that I owed 2026 Maintenance fees related to a timeshare addressed to my name and home address ** ********, along with the name of a person I do not know. I don't own a timeshare so this was unusual. So, I looked up the @Vacatia.com website and called their main number. A man answered the phone and quickly said they were aware there was a billing error and some invoices were mistakenly sent out to the wrong address and told me to disregard it. After my call ended, this answer didn't sit well with me, no system "accidently" sends physical mail to a person in another state when they have never conducted business of any kind with them and asks them to pay an invoice to a PO Box. They seemed to be hoping that i would just pay it. I've attached the correspondence I received.. I just wanted to report so others should be aware the business practices of The Grandview Las Vegas / Vacatia are not ethical. *** *****