Description

This shipper was supposed to deliver a puppy. First clue something was wrong was shipper claiming delivery was to happen at 7:30, 3 hours from current time despite them being 6 hours away. Then shipper notified me shipment was on hold because dog didn't have health insurance required by my states regulations. I needed to pay 500.00 for insurance and 98 percent will be refunded at delivery. I checked my states regulations and found this to be untrue. The seller insisted the insurance was standard practice and I just needed to trust her. I'm sure seller and shipper were one in the same. Then seller tells me the shipper is going to report me for animal negligence if I don't buy insurance and leave the dog on the shippers loading dock. I pointed out that no legitimate shipper accepts a package and then holds it hostage until receiver buys shipping insurance. The seller claimed I was wrong and if I didn't take action I was going to be reported and the dog would be confiscated and I would loose it and my deposit and I would still owe her the balance. When I pointed out that shipping insurance was her responsibility since she would not get paid balance if dog died in shipping she went dark.