Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

Saw advertisement on Facebook, clicked link, ordered items, didn't receive items until 30 days later, items did not fit description on website, contacted store via email per request to return items as per their policy to return items and get refund. Company did respond back trying to say it would be too expensive for me to ship and they would compensate $6 for my total cost of items. I emailed them back and said I will pay for shipping regardless of cost I want my full refund. They responded back without providing address throughout email chain of communication and only wanting to provide $12 compensation as max pay back when I want to return items at my expense and get full refund. They are refusing to provide an address and I did ask for half compensation back $23 to end this matter and they are refusing to do that. This store is a scam and I did inform Facebook too.

Dollars Lost

$46

Targeted Person's Location

NC, USA- 28117

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

Facebook

Scam Type

Counterfeit Product

Learn More

Business name

Denotean

Date Reported

January 9, 2026

Scam ID

1157923


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?