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From: ***** Subject: Re: Lost order Date: January 7, 2026 at 9:31 PM To: [email protected], [email protected], PayPal Customer Service [email protected] Cc: [email protected], abuse paypal [email protected], [email protected] Bcc: [email protected] [email protected], [email protected], [email protected] Dear Support www.USASantaClaus.com also known as shofvrghpbox Co.,Ltd.: I am very disappointed with the order no. 52589M110855 received purchased through PayPal. Please issue a refund because: The clothing items look little like the photographs on your website (possibly a Shopify account?). The quality is NOT "!00% American” made, nor originated, as advertised. Allow me to offer my proofs: First, see how the online photographs at https://www.usasantaclaus.com/products/mens-warm-plush-patchworkcontrast- color-christmas-fur-collar-jacket-4 and https://www.usasantaclaus.com/products/mens-plush-christmas-work-pants contrast with the actual items delivered below in 6 ways. 1. There is no black brand label’s manufacturer’s tag on the coat’s lining at the inside collar. 2. The white fur trim on the chest and shoulders do NOT connect to one another at the bottom corner forming a single, right angle line of fur. (Instead the just barely touch at the top corner, leaving a red square visible in the design.) 3. This is NO inner lining to the jacket, although the photo shows a white, tan, or gold, back lining. The actual jacket is just has the backside of the red plush. 4. and 5. Both the jacket and pants photos show a thick, rigid, heavy-weight 4. and 5. Both the jacket and pants photos show a thick, rigid, heavy-weight material used with form and substance, perhaps ready for streetwear; while, the actual material used is a thin, limp plush fabric that cannot hold the form or product design, which looks more appropriate for sleepwear. 6. The cargo work pockets on the pants online are long and rectangular with pronounced gussets; the actual pants have limp, not sturdy, square pockets of a different size that sag and do not look as crisp. Second, the seller site claims to be USASantaClaus with American quality made products, but in reality appear to be cheap imitations from China. When I thought my slow delivery order had been lost, the expediter at first sent me 3 links below with a tracking number (14226375243308113624) to… 1. One for FedEx that did not recognize the tracking number. (My parcel arrived from UPS.) and, 2. Core Business traking-hub https://tracking-hub.com/? nums=14226375243308113624 3. The USASantaClaus website’s tracking, https://www.usasantaclaus.com/app/order-tracking, Which the latter both show the point of origin as Ireland (not US, with the name of a major, intermediary US State misspelled). Ireland Order Trackin…us.pdf Ireland Order Trackin…us.pdf Later I was sent a totally different tracking number (JSELT1624878269YQ) and a fourth link,which shows the product’s origin in China (not US), as the parcel next moved to Chicago and Los Angeles from overseas at https://www.17track.net/? nums=JSELT1624878269YQ, confirmed by the UPS shipping label return address. The expediter’s return shipping address is also Chicago, as listed on the UPS parcel label, **** * ******* **** ******** ** *****. So the true origin and manufacturer must be in Shenzhen, China and not the USA. Also, the website’s registrar’s owner address is also in Guangdong, China and affiliated with Alibaba: https://www.whois.com/whois/usasantaclaus.com. Therefore neither the site nor its products are American, as each has falsely claimed: Whois usasan…om.pdf Finally, research into shipper’s return address in Chicago has raised some serious concerns about the company: https://malwaretips.com/blogs/3646-s-wolcott-ave-chicago-il-60609- package-scam/ The vacant multi-family home located at 3646 S Wolcott Ave, Chicago, IL 60609, is not directly connected to the scam. Scammers merely use this address as a front to lend credibility to their fraudulent activities. Attempting to contact anyone at this location will not yield any results, as the property remains unoccupied. These packages typically bear the return address of **** * ******* **** ******** ** *****, a vacant multi-family home unconnected to the scam itself. The scammers behind this scheme operate under various fictitious names, creating the illusion of being legitimate sellers or online retailers. The ultimate goal of the 3646 S Wolcott Ave package scam is financial gain for the scammers. By sending unordered packages, they aim to manipulate sales numbers, accumulate positive reviews, and exploit the return policies of e-commerce platforms. The scammers behind the 3646 S Wolcott Ave package scam are well-versed in the policies and loopholes of e-commerce platforms. They exploit these vulnerabilities to their advantage, such as by taking advantage of generous return policies. Please issue a refund of $142.78, or I will request PAYPAL (transaction ID 1GB67856VW834372X) to do the same. Thank you, ***** Writing Consultant Writing Consultant ***** **** www.*****Klus.com 310.450.2020 ofc | 310.437.9024 cell | *****@*****Klus.com 1058 Doreen Place No. 2 Venice CA 90291 On Dec 18, 2025, at 7:13 PM, [email protected] wrote: Order no. 52589M110855 Products include Men'S Warm Plush Patchwork Contrast Color Christmas Fur Collar Jacket; Men's plush Christmas work pants Order placed on 2025- 12-07 15:04:08. Thank you for your patience. Your tracking number is JSELT1624878269YQ. you can track your order here in https://www.17track.net/en#nums=JSELT1624878269YQ As we checked, your order is on its way to you normally. The system might have some delay these days. Yours sincerely, Customer Service Team https://www.17track.net/?nums=JSELT1624878269YQ Number: JSELT1624878269YQ Package status: Delivered (20 Days) Country: China -> United States JS: 2026-01-05 17:32 VENICE, CA, US, Delivered, Parcel Locker -> Your item was delivered to a parcel locker at 5:32 pm on January 5, 2026 in VENICE, CA 90291. 2026-01-05 06:10 VENICE, CA, US, Out for Delivery 2026-01-04 18:14 VENICE, CA, US, Arrived at Hub 2026-01-04 16:09 LOS ANGELES CA DISTRIBUTION CENTER, US, Departed USPS Regional Facility 2026-01-04 05:00 LOS ANGELES CA DISTRIBUTION CENTER, US, Arrived at USPS Regional Facility 2026-01-03 23:10 AVONDALE, AZ, US, Departed USPS Facility 2026-01-03 23:05 US, In Transit to Next Facility 2026-01-03 18:28 AVONDALE, AZ, US, Arrived at USPS Facility 2026-01-02 21:53 US, In Transit to Next Facility 2026-01-02 11:59 US, In Transit to Next Facility 2026-01-02 11:54 CHICAGO IL DISTRIBUTION CENTER, US, Departed USPS Regional Facility 2026-01-02 11:13 CHICAGO IL DISTRIBUTION CENTER, US, Arrived at USPS Regional Origin Facility 2026-01-02 09:58 CHICAGO, IL, US, Accepted at USPS Origin Facility 2025-12-30 21:30 Last Mile Delivery 2025-12-30 20:30 Vehicles depart from 2025-12-30 20:00 Load cargo overseas 2025-12-30 20:00 Load cargo overseas 2025-12-30 09:43 CHICAGO, IL, US, Shipping Label Created, USPS Awaiting Item 2025-12-28 19:00 collection by overseas warehouse 2025-12-28 17:00 Overseas Warehouse pickup 2025-12-27 16:15 ORD, The goods have been picked up abroad 2025-12-27 15:39 ORD, Released From Import Customs 2025-12-27 14:05 ORD, NOA-Notification of arrival from GHA 2025-12-27 10:00 ORD, Item Flight landing 2025-12-27 08:45 China, Item Flight departure 2025-12-25 19:00 China, Released From Export Customs 2025-12-25 17:00 China, Arrive at international airport to abroad 2025-12-23 20:09 South China Transit Center, Item departed from origin. 2025-12-22 15:07 Under domestic allocation 2025-12-20 15:07 Domestic allocation has begun 2025-12-18 15:07 Shenzhen General Warehouse-Operation Center, Item outbound in sorting center. 2025-12-17 21:15 Shenzhen General Warehouse-Operation Center, Item inbound in sorting center. 2025-12-17 21:05 Shenzhen General Warehouse-Operation Center, Item has been collected 2025-12-16 21:41 Shenzhen General Warehouse-Operation Center, Electronic notification of order creation received. ====================================== Powered by www.17track.net