Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I placed an order through Luxefyx on 11/30, a popup from the TikTok shop. I received a confirmation email from [email protected] with a tracking number. The tracking number has provided information that it was shipped using Jifan International and there has been tracking information updated over the past month on legitimate international package tracking websites, including whatever was sent coming in through LA Customs clearance. I contacted the company on 12/22 through email asking about the package and customs clearance and received a response. The tracking said the package was delivered yesterday, which it wasn't, so I sent another email today, which was rejected by the server and bounced back. They must have blocked my email address. Attempts to contact Luxefyx and Closenashop have not been successful.

Dollars Lost

$51.49

Targeted Person's Location

TX, USA - 75068

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

https://luxefyx.com/

Scam Type

Online Purchase

Learn More

Business name

Luxefyx Online Retail Scam

Date Reported

January 4, 2026

Scam ID

1151505


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.