Description

Bought a mug from the Hilipert website at $49.99 with $10 shipping from CA ($59.99 + tax). Please see the following website to view the product https://facymody.myshopify.com/search?q=book+mug&options%5Bprefix%5D=last Received a mug that did not look anything like the website. It is horrible quality and does not appear like the website. Actual product image uploaded. Contacted the company to return and was told I could have an $8.00 refund because I now needed to ship it back to China which was going to cost between $50-$80. From seller email: Considering the high shipping fee to return it all the way back to our warehouse (about return shipping fee is $50-$80), will it be possible to offer a $8.00 refund to you as a way to make up for this? It is more convenient for you. Just a suggestion, if you insist on returning back, please send it to the following address: Address: No.7, Songgang Tianyang 2nd Road ,1st floor, Songgang Subdistrict, Baoan District, Shenzhen, Guangdong Province, China Zip code: 518105 Contact: SIbei Xiao Phone No.:13692256065