Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I should have looked at the reviews but I purchased a mug that claimed it was authentic crystal as a gift for my son, after I received it I was appalled that any business could get away with distributing such garbage for a price thats ridiculous! I looked into reviews and it appears theyve scammed a lot of people this way without honoring their refund policy. In my pictures I'll share what was advertised vs. What I received. The bottom right pic in the collage is what they were advertising, clearly this is rosen with a metal insert, and poorly painted, the only way this would be worth keeping is if it were given by an elementary child as a handmade gift, thats the quality here. They dont seem to be replying to my emails and that seems consistent with how others shares their experience. They should be shut down, instead they are gaining wealth by deceiving people. I want my money back and any action taken wouldnt be enough for this kind of business.

Dollars Lost

$33.94

Targeted Person's Location

OR, USA - 97080

Scammer Information
Scammer location logo

Toronto, ON - M6B 3X7

Mobile logo

(201) 330-4222

Web logo

Grafton Collection

Scam Type

Online Purchase

Learn More

Business name

Grafton Collection

Date Reported

January 5, 2026

Scam ID

1148916


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.