Description

Continue to get emails: Hello, [email protected] Messages Greetings, Hope you're settling in well! Your first task is on its way – literally. Here's what you need to do once it arrives: 1. Track Your Package: - Head over to the Packages page in your account. - Click on the tracking number provided for your package. You'll be directed to the carrier's website for the latest updates on its whereabouts and delivery estimate. 2. Verify Package Details: - Once the package arrives, double-check the tracking number on the package matches the one in your account. - If they match up, hit the "Received" button on the Packages page to confirm you've got it. Please be aware that with few exceptions, your name will not appear on the package you receive, as our packages are typically signed with the name of a mystery shopper or checker. 3. Handle Package Contents: - Open the package carefully so it can be sealed back up without any issues. - Snap photos of what's inside and any accompanying invoice. If there's no invoice, get a shot of the postal label on the package instead. 4. Upload Photos: - Upload the photo of the contents to the "Photo" section. - Put the photo of the invoice (or postal label) in the "Packing List" section. 5. Important Reminder: - Whatever you do, don't use any return labels found inside the package. Ensure you use only the label downloaded from your account when sending the package. 6. Stay Connected: - Once you've completed these steps, keep an eye out for a notification. That's your cue that the label to send the package is ready. - When you see the notification, hit me up, and I'll give you the lowdown on what to do next. Feel free to ask any questions you have along the way. We're here to help you nail this task! 12/29/25, 16:00 Dear Ida, I'm Rena Williams, your designated manager here to support you as you navigate your new role. Let's begin by acquainting you with the key sections of your account. Firstly, head to the “My Profile” page. It's important to ensure your address details are accurate, including any apartment numbers, as this will be where you receive packages. The heart of our workflow lies within the "Packages" page. Here, you'll find all the details on upcoming deliveries, have the ability to upload package photos, and download labels for shipment. For further insights into our processes, I highly recommend exploring the "Help" page. And remember, if any questions linger after your exploration, don't hesitate to reach out via the "Mail" page of your account. On the "Settings" page, you can designate your preferred payment method. Don't overlook enabling notifications to stay informed about new packages and messages. You'll also notice a section in the upper left corner detailing the accrual of your pay. While the pay date is currently listed as n/a, fret not. Once you've processed your first package, expected within two or three business days, your salary date (along with bonus details) will be updated accordingly. Please make it a habit to log into your account daily, even on weekends, to ensure you're up to speed with all updates. Should any queries arise, I'm here to assist. You can usually find me online from 10am to 5pm ET, eager to address any questions or concerns. Warm regards, Rena Williams