Description

My participation was beta testing the Atlas Quant AI trading system. The agreement after the initial beta test, trade profits can be withdrawn. F&C Assets provided the initial $800 of UDST Erc-20 for the testing. The below requirements are not a part of any agreement. Initially Stillwell Investings LTD (a.k.a. - STI Exchange, Sildex STI Plus) required that I send $1,000 activation fee to be able to withdraw my funds. They were not clear as to the requirements other than saying once it is sent and received it enable withdrawing of my profits/funds. After I sent $1,000 in Bitcoin the support person said I needed to notify her so that she can set the system to recognize the deposit for the activations and the previous one I sent is only seen as a deposit. I did notify her but she did not respond to acknowledge and set the system to identify the deposit for activation. I said that I only have $600, and asked will this do? She said to go ahead and send and she will take care of it. The review came back and said it is not enough. I then gathered enough to send another $1.000 for the activation. I notified her and I waited for her acknowledgment, to respond to go ahead and send. After the review it came back as the systems is configured to allow withdrawls. I attempted a withdraw and the review came back with my account now being flagged as potential fraud and or money laundering. STI Exchange is now requiring a $1,000 refundable security deposit to do any withdrawls. My understanding that requiring a security deposit violates federal rules and laws and to restrict the withdraw for more than 15 business days, 25 business days if there are extenuating circumstance violates FINRA Rule 2165. I have been in contact with support, I sent an email to F&C Assets requesting their assistants releasing the funds with no response. Stillwell investing support will not provide me with supervisor or management contact information. I looked them up in the SEC Database. They reside in Denver Colorado. I don’t know if the address is information is accurate however there is no suite number and the address is to an office building. The phone number is not valid. I have supporting chat transcripts, screen shots and records to document transactions. They are basically holding my funds approximately $4.000 to $5.000 for ransom. The amount fluctuates as to the crypto currency value fluctuates so it is difficult to lock it down to a specific value.