Description

( MY CARD WAS CHARGED UNTIL I CANCELLED AFTER I NOTICED FRAUDULENT CHARGES WHEN BANK CONTACTED ME ABOUT SUSPICIOUS CHARGES ) To Whom It May Concern, I am submitting this complaint to formally report a consumer dispute involving the company Store-2025-jack (store-2025-jack.com). On or about the date of purchase, I made an online purchase through Store-2025-jack and submitted payment via PayPal. The funds were successfully withdrawn from my bank account and transferred to a PayPal account associated with this company. Despite payment being fully processed, I have not received: - Any order confirmation - Any receipt or invoice - Any shipping confirmation - Any tracking information - Any merchandise I have made a good-faith effort to obtain confirmation of my order and delivery details, but to date, the company has failed to provide documentation or fulfill the transaction. This situation constitutes non-delivery of goods after payment and failure to provide required transaction records. I am requesting BBB assistance in resolving this matter. ### Resolution Requested: I am requesting one of the following: 1. Immediate written confirmation of my order, including order number and valid tracking information OR 2. A full refund to the original PayPal payment method If this issue is not resolved promptly, I will continue pursuing remedies through PayPal, my financial institution, and applicable consumer protection agencies. Thank you for your time and assistance in helping resolve this matter. Sincerely, A********** United States Email: *************@gmail.com Alternate Email: ***************@OUTLOOK.COM Phone: +1 952-***-****