Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I ordered a hat on December 2nd. The company stated 15 business day maximum including production AND delivery. After inquiring, the company sent a tracking number that only states information given on the 13th, not shipped. Then said the hat was lost, and were sending a replacement on 26th. Tracking for the replacement was the EXACT same number as the first stating information given on the 13th, not shipped. They just gave me an identical tracking page for a different hat. They are refusing to refund or cancel after repeated attempts.

Dollars Lost

$38.23

Targeted Person's Location

CA, USA - 90808

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

(000) 000-0000

Web logo

Pet Lovers Custom

Scam Type

Online Purchase

Learn More

Business name

Pet Lovers Custom

Date Reported

December 28, 2025

Scam ID

1143940


Tell us what happened

Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.

Are you the business named in this report? Dispute this report.