Description

On November 30, 2023, I purchased an autograph through Anime Autographs Australia. I paid for it on my American Express and was charged for it. I tried checking in multiple times on their Instagram for updates. I was given the runaround of how busy the talent was and the date was always pushed back or not finalized. This went on for so long the company changed their name to Pagoda Autographs. You can still see the AAA slogan pictures on their Instagram to verify that they are in fact the same company. We tried to be patient and understanding for nearly 2 years. We were left on read and were finally able to contact someone who worked with the owner, Tom. The worker sent back our item in December of 2025 and told us that Tom, “had fallen off the face of the earth.” He also informed us that only Tom could refund us. I tried to dispute the charge with American Express, but was denied because of how long it had been. We just want our money back and to warn others of this scammer.