Description

I ordered product at the beginning of Dec with promised processing time of 1-2 days and shipping time of 3-5 days. I reached out to find out about shipping a werk after the order was placed and was thanked for my patience - and provided the same info as above…which we had clearly passed. Almost 2 weeks after my order I reached out again asking if I could pay for a faster shipping option as time was running out. I was told I could not. I tried contacting them again after the 2 weeks passed hoping for an update, but like many others I have received no further replies. Trustpilot and their instagram page have uncovered that there are *many* of us, with order dates starting mid-November, that have not had product shipped and have not received replies to phone calls and emails. We have all had to do chargebacks through our banks to recover our money.