Description

They sent me a tracking number and when they said it was delivered I had not received it. I contacted them and told them I had not received it. They said to check with my neighbors to make sure it wasn’t delivered to them, so I did and it hadn’t been delivered to them. I contacted them and asked for a refund. They said it would be investigated and they would get back to me. Weeks went by without any response. I contacted them again and asked why I had not received my refund yet. I get a response back they are looking into it. This all started 6/13/25 I have contacted them 17 times, on 12/1/25 I received a response, “ Very sorry to have kept you waiting for so long. They reported this matter to the manager. The manager will contact the bank to expetite the refund. Please be patient and have a pleasant life.” 12/22/25 I have not received any refund or response.