Description

I was looking for a baby item online one day and when I searched Google for a baby jumper, Babies-mall.com was the first website to pop up. They had a “sale” for items that I needed and I went through with making the purchase of $37.73 via a “buy now, pay later” app, Klarna. Not thinking anything of it, when I tried to make the payment on babies-mall.com, it declined despite me having the money. The second time, it went through successfully. It was when I went through the Klarna app to verify, that I notice two different names for this website for the payment. All of this happened on Nov. 7, 2025. I have then been trying to contact and email the merchant regarding my order. I have not received any update, refund, package, or anything from this websites babies-mall.com. The problem not email I received was an order confirmed email. And now when I check the website for a status update, it says “no order found”. I have more evidence, but am only allowed to upload one document. I can send all proof that I have regarding this scam website.