Description

On October 23, 2025, I attempted to purchase flight tickets from Charlottetown to Toronto. I searched for the best price using wego.com, which redirected me to wegotravel.ca. Among the results, the website travelo1.com appeared to offer the cheapest option. A friend visiting me at the time used her credit card to pay for the tickets (I reimbursed her in cash). Shortly after booking, I received an email from [email protected] (alias “Travelo1”), subject line New Booking Detail. The email included passenger details (my family members), my contact information (name, email, phone number), and a quoted price of $871 USD including taxes and fees. This differed from the booking amount shown on the website, which was C$871. The email listed a customer service hotline: +1 888-220-4974. When I called, the representative stated that I had purchased a “pending-type” ticket, meaning boarding could be denied if the flight was full. He attempted to persuade me to purchase additional tickets (Montreal to Charlottetown) to “balance” the booking. I declined and ended the call. Following this, I received repeated SMS messages and emails from Travelo1. My friend checked her credit card account and initially saw no charge. She contacted RBC to block the card as a precaution. However, on December 19, 2025, she discovered unauthorized charges on her account: hotel payments in the United States totaling approximately C$4,500.