Description

It would be a lot easier if I could just paste the phishing email here..... I received an email, to my work email, which my Capital One account does not have, flagging potentially fraudulent activity on my account. The fact that the email arrived at the wrong email for me flagged this. Then I realized the return address is in the Czech Republic.....so I contacted CapitalOne fraud control and they suggested I also report this email scam to you. I will copy FROM the email I received: "We’re reaching out because we’ve noticed some recent transactions on your Capital One® credit card that don’t match your usual spending pattern. If you recognize these purchases, please confirm that they’re valid so we can ensure uninterrupted access to your account. If you don’t recognize them, let us know right away so we can help protect your card from unauthorized use." Then there is a big blue box to click to Review Your Account. It continues: "If you recognize the transaction, no further action may be needed. If you do not, please report it immediately so we can take steps to safeguard your account. Payment history 9/9 account payments made on time To lenders, your history of on-time payments indicates whether you’ll make payments on time in the future. New accounts 0 new accounts To lenders, opening too many new accounts in a short window of time could point to credit problems. About this message The CreditWise Simulator provides an estimate of your score change and does not guarantee how your score may change. Web access is needed to use the mobile app. Check with your service provider for details on specific fees and charges. Important information from Capital One Contact us | Privacy | Help prevent fraud To ensure delivery, add [email protected] to your address book. This email was sent to you and contains information directly related to your CreditWise account (including CreditWise alerts) and other services to which you have subscribed. If you no longer want to receive these emails, unfortunately you’ll have to unenroll from CreditWise . Where does my CreditWise score come from? The credit score provided in CreditWise is a FICO® Score 8 based on TransUnion® data. The FICO Score 8 gives you a good sense of your credit health, but it may not be the same score model used by your lender or creditor. The availability of the CreditWise tool and certain features in the tool depends on our ability to obtain your credit history from TransUnion and whether you have sufficient credit history to generate a FICO Score 8. Some monitoring and alerts may not be available to you if the information you enter at enrollment does not match the information in your credit file at (or you do not have a file at) one or more consumer reporting agencies. Capital One does not provide, endorse or guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with Capital One and are solely responsible for their products and services. All trademarks are the property of their respective owners. Please do not reply to this message, as this email inbox is not monitored. To contact us, visit www.capitalone.com/help-center/contact-us. Products and services are offered by Capital One, N.A. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. © 2025 Capital One. Capital One is a federally registered service mark. CWMR24 49108 3378634 TP1001