Description

I ordered a MYGift package consisting of pop out / 3d like picture of me with my family; and the item was completely inaccurate. The literally placed unknown individual’s faces, where my family’s faces were at. I contacted their customer service team, per their instructions on their webpage “90-Days Return / Exchange Policy, at: “*******************************************”. Their customer chat representative, in attempt to solve the issue, informed me they could correct the issue, but under one circumstance - that I pay for shipping fees. Completely dissatisfied with that resolution, I requested a full refund. Once again, in attempt to “resolve the issue”, they offered a partial refund but only at 30-40%. [Personal Comment: I respectfully request a full refund, but if they are not even going to do that, the least thing I can do is report this scam, so that others don’t get ripped off.]