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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Wife ordered clothing through a Facebook ad for clothing through a company named Neuplena. They sent shipping information, saying that the package was delivered. Wife told them it wasn't delivered, and they said they would ship again. We received an email saying it was delivered again, but we received nothing. Wife contacted them multiple times, and they were always nice, but said they didn't use the post office, they had their own shipper. The order was placed 10/16 and two months later, still haven't received what was ordered.
$36.64
TX, USA- 76034
Online Purchase
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Neuplena
December 12, 2025
1129607
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