Description

Email looked like it was from the state with a blue seal reminiscent of the state seal of Michigan. Informed me it was time to renew my business registration and provided a link directly to registration and payment which I thought was on the state website, from a state email. I paid $195.00 for a registered agent business I don't need. When i realized it I called customer service and talked to Marco and he issued me a refund after i vehemently explained that I don't want his service, don't need his service, and that it really looks like he is impersonating the state of Michigan with the logo, branding, emails, and website. He did grant me a refund but then when he called back to confirm that I received it, he was still trying to convince me that it has nothing to do with looking like the state of Michigan and the money still goes to the state technically and tried to convince me they could act as my registered agent blah blah blah. I understand that i got my money back but it's upsetting that I genuinely thought I was dealing directly with the state of Michigan and unknowingly giving out my PPI, payment information, business information, to a random company in FL. I know a lot of other individuals and small business owners are going to fall prey to this because of how the email was branded.