Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I texted Google to cancel my Audible.com subscription and was automatically connected to a website that claimed they could help me for $5. Seemed weird but I gave up my credit card number. A Chatbot texted me several times to say soneone would call me within 4 minutes. No calls. I checked with my credit card company to see what I was charged. $5 PLUS $40! I texted a request to cancel the myanswer service. I was told they cancelled my membership but wouldnt refund my $45. This all took place over the course of 60-90 minutes. I received NOTJING for the $45.

Dollars Lost

$45

Targeted Person's Location

CO, USA - 80701

Scammer Information
Scammer location logo

San Francisco, CA

Mobile logo

(559) 702-8830

Web logo

my.justanswer.com

Scam Type

Worthless Problem-solving Service

Learn More

Business name

Just answer llc

Date Reported

December 12, 2025

Scam ID

1129562


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Wish to dispute this scam report?