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THIS COMPANY CONTACTED MY FATHER VIA PHONE AND SOLD HIM AN AUTOMOTIVE PROTECTION SERVICE ON 10/23/25, PAYABLE MONTHLY FOR A 5 YEAR PERIOD. HE IS ALMOST 85 YEARS OLD AND HIS CAR IS ONLY 3 YEARS OLD. HE WAS COERCED INTO BUYING THIS PLAN AND AN AGREEMENT WAS MADE OVER THE PHONE DURING WHICH HE PROVIDED HIS CREDIT CARD INFORMATION TO PAY A $100.00 DEPOSIT. AFTER BUYING THIS "PROTECTION", HE STARTED TO BE SUSPICIOUS AND CONTACTED THE THIRD PARTY PAYMENT COMPANY, PAYLINK DIRECT THROUGH WHIOCH HE WAS TO PAY MONTHLY PAYMENTS OF $189.00. ACCORDING TO AN EMAIL I RETRIEVED, PAYLINK DIRECT RESPONDED TO HIM VIA EMAIL AND "NOTED HIS CANCELLATION REQUEST ON HIS BILLING ACCOUNT" AND SUPPOSEDLY HAVE SUSPENDED AUTOMATED BILLING. THEY ALSO NOTED THAT HIS COVERAGE PLAN IS STILL IN EFFECT AND THAT HE MUST CONTACT THE PROVIDER AND MAY CONTINUE TO RECEIVE BILLING RELATED NOTICES UNTIL THEY (PAYLINK DIRECT) RECEIVE A CANCELLATION NOTICE FROM THE PROVIDER. MY FATHER THEN CALLED THE SALES CONTACT AT US AUTOMOTIVE PROTECTION SERVICES AND INDICATED THAT HE WANTED TO CANCEL HIS CONTRACT. THE INDIVIDUAL HE SPOKE TO ESSENTIALLY TOLD HIM THAT "HE BOUGHT IT AND HE'S STUCK WITH IT". I ONLY LEARNED ABOUT THIS EXPERIENCE AFTER I SAW A COLLECTIONS NOTICE, SUPPOSEDLY FROM THE PROVIDER (US AUTOMOTIVE PROTECTION SERVICES ) FROM SOMEONE CLAIMING TO BE TAYLER STOOPS WITH A GMAIL ADDRESS.....TOTALLY FISHY TO ME FOR GOOD CAUSE. I AM IN THE PROCESS OF SENDING THE FORMAL NOTICE OF TERMINATION TO THIS GROUP, BASED ON THE CONTENTS OF THE BOOKLET MY FATHER RECEIVED AND AM ALSO NOTIFYING THE BBB AS THIS COMPANY PREYS ON SENIOR CITIZENS, PRESSURES THEM INTO BUYING WORTHLESS AUTO PROTECTION THAT THEY DO NOT NEED, AND IS VERY ANTAGONISTIC.