Description

Wanted to contact MSC cruise lines regarding our upgrade bid and room assignment. I called the first number on google search and was connected to a scammer who I unfortunately gave my booking number to. She the explained that we won’t get clearance with our upgrade if we don’t pay new taxes and and fees for the higher tier upgrade that we won. After charging my credit card that’s when I realized that the email was wrong it wasn’t clearly MSC it was cruisereservations. I learned so many things out of this sad debacle. The charge came up as cruise rsrv then changed to Kavya travel No receipt or invoice given just an email Confirmation of our “confirmed MSC yacht Club experience” They said we will get the room assignment after a few hours and no room assignment and clearance was given since they are not directly connected with MSC. They are just impersonating and speaking on behalf of MSC. Cruisers and buyers beware!