Description

The coat advertised was a Men's Vintage Brown Suede Leather And Faux Fur Lined Carhartt Vintage Jacket. Normally priced at $199.99 on sale for $79.99. I should have known it was too good to be true. I should have gone to the Carhartt website itself. However, I purchased it using my CC (I will be calling BoA in a few hours to declare the transaction a fraud). I got my parcel after a few weeks and noticed that it did not look anywhere like the item that was on their website. Also, I logged back into my account to use the "contact us" button and filled out their form and was told that "someone would reach out to me within 72 hours." No one did. So I waited a week and did the same thing, nothing. One more week and left an additional message in the notice saying I was going to contact my bank for fraud. Nothing. So I looked through their webpage and found their service email and sent them an email. The first email came back and told gave me a tracking number that showed that the package came from China (I will attach the tracking at the end of this). Obviously the person who read the email didn't understand English. I sent the email back in Chinese (using Google Translate). I got an email stating Option 1: Partial Refund Keep the item and receive a partial refund of $24. If you choose this option, please submit your request here: https://order-recovery.allindesk.com/order/refund-request/ORD-151450840 Option 2: Return for Refund Send the item back to us using the return address we’ll provide below. Receiver: Michelle Address: 9500 Santa Fe Springs Rd City: Santa Fe Springs State: California Country: US Zip Code: 90670 Phone: 580-969-8888 Return Policy: 1. We do not provide return labels. Customers are responsible for return shipping costs. Any customs fees or taxes incurred are also the customer’s responsibility. A return tracking number and receipt are required for us to process your refund. 2. The refund will cover the amount paid for the items. Any applied shipping fees or discounts will be deducted. 3. The return package must be shipped within 30 days of receiving the return instructions. 4. Items must be unworn, unwashed, undamaged, unaltered, and returned in their original packaging with tags intact. I replied that neither was acceptable since the item was not the correct size nor was it the actual real item (knock off). They have not replied as of this writing. 2025-11-19 09:31 COLUMBIA STATION,US, Out for delivery 2025-11-19 09:26 CLE01,US, Shipment in transit. Thanks for your waiting. 2025-11-19 05:06 CLEVELAND,US, Shipment in transit. Thanks for your waiting. 2025-11-19 04:44 CLEVELAND,US, Shipment in transit. Thanks for your waiting. 2025-11-18 18:56 CHICAGO,US, Shipment in transit. Thanks for your waiting. 2025-11-18 14:31 CHICAGO,US, Shipment in transit. Thanks for your waiting. 2025-11-17 23:20 WOOD DALE, IL,US, Shipment in transit. Thanks for your waiting. 2025-11-17 23:20 Chicago,Illinois,US, Shipment has arrived at the station and unloading. 2025-11-17 19:54 Us Chicago service station,Chicago,Illinois,US, Shipment loaded, prepare to send to next station. 2025-11-17 16:56 Us Chicago service station,Chicago,Illinois,US, Shipment has arrived at the station and unloading. 2025-11-17 13:00 Us Chicago gateway, customs clearance 2025-11-17 11:29 Us Chicago service station,Chicago,Illinois,US, Under customs clearance, please wait patiently. 2025-11-17 01:02 Us Chicago service station,Chicago,Illinois,US, Under customs clearance, please wait patiently. 2025-11-16 11:48 Chicago,Illinois,US, Flight arrival scan 2025-11-16 04:41 Xi'an customs station,Xi'an,Shaanxi,CN, Flight departure scan 2025-11-15 18:38 Xi'an customs station, customs clearance 2025-11-15 18:30 Xi'an customs station,Xi'an,Shaanxi,CN, Shipment loaded, prepare to send to next station. 2025-11-15 18:19 Xi'an customs station,Xi'an,Shaanxi,CN, Shipment has arrived at the station and unloading. 2025-11-15 18:16 Xi'an customs station,Xi'an,Shaanxi,CN, Under customs clearance, please wait patiently. 2025-11-15 17:11 Xi'an Xianyang aviation station,Xianyang,Shaanxi,CN, Shipment loaded, prepare to send to next station. 2025-11-15 17:11 Xi'an Xianyang aviation station,Xianyang,Shaanxi,CN, Shipment has arrived at the station and unloading. 2025-11-14 12:06 Dongguan International bag operation center,Dongguan,Guangdong,CN, Shipment loaded, prepare to send to next station. 2025-11-13 22:01 Dongguan International bag operation center, Operation center Weighing 2025-11-13 22:01 Dongguan International bag operation center,Dongguan,Guangdong,CN, Shipment has arrived at the station and unloading. 2025-11-13 14:18 Shenzhen,Guangdong,CN, Shipment loaded, prepare to send to next station. 2025-11-13 14:10 Shenzhen, Guangdong, CN, Quick Pickup 2025-11-12 12:35 CN, Order information has been received