Description

Business Names Involved: Hellobit (also referred to as TSQ) KOGOLD EA Group Individuals claiming to represent the companies: Henry Jones and Quentin Reed Summary of the Issue: I am reporting what appears to be an organized online investment scam involving Hellobit (TSQ), KOGOLD, and individuals claiming to work for EA Group. The operation uses deceptive trading claims, pressure tactics, false emergencies, and sudden account freezes to force additional deposits and prevent withdrawals. I believe these entities are actively scamming consumers and may continue to target more people. Detailed Description of Events 1. Initial Contact and Trading Claims I was contacted by individuals representing Hellobit/TSQ who stated that I had a “trade account” with them. They claimed they would arrange meetings with someone named Henry Jones, who would provide three trading signals to help generate profits. I was also told I needed to recruit additional people into the business before they would provide more trading signals—an indicator of a pyramid-style scheme. 2. Claims of a Cyberattack and Forced 10% Deposit Approximately one month ago, the representative “Henry Jones” claimed that Hellobit had experienced a cyberattack. They informed me that I needed to deposit 10% of the funds in my Hellobit account to “prove ownership” and to “recover” my funds. This demand was made under pressure and with threats that I would lose access to my money if I did not comply. 3. Sudden Deadline and Transfer to a New Platform (KOGOLD) After forcing the 10% payment, they suddenly changed the terms and said I had 7 days to take action or my funds would be impacted. Shortly after, they claimed the Hellobit platform was no longer usable and that all accounts would be frozen until 2027. They pushed me to join a new platform called KOGOLD, requiring an additional $1,000 deposit to continue trading. 4. New Representative and Lack of Certification On KOGOLD, I was assigned to a new handler named Quentin Reed, who said he was working with EA Group. I asked him for certification or regulatory documentation, especially for the United States. He told me they were not certified in the USA and implied that I was “causing trouble” for asking. This is highly suspicious and indicates they are operating without proper authorization. 5. Pattern Consistent With Financial Scams The pattern includes: False promises of “trading signals” Recruiting others as a condition for access Sudden fake emergencies (e.g., cyberattack) Pressure to deposit more money Account freezes to prevent withdrawals Moving users to a new platform to repeat the scam Refusal to provide licensing or regulatory information Intimidation when questioned Because of these behaviors, I strongly believe Hellobit, TSQ, KOGOLD, and EA Group are conducting a coordinated investment scam designed to steal funds and continue targeting new people. Impact on Me I have been unable to withdraw my funds. I was pressured and manipulated into making additional deposits. My account was supposedly “frozen until 2027,” making my money inaccessible. This has caused significant financial stress and emotional distress. Desired Resolution I request that the BBB investigate these entities for fraudulent and deceptive practices. I request assistance in warning other consumers about these companies. I seek guidance on how to recover my funds, if possible, and prevent these individuals from continuing to scam others.