Description

The company has an ad on TikTok for low priced clothing items. The fake ad is using a real TikTok creator's image. There are many comments with positive reviews; however, after checking out the accts most appear to be fake. When you click the link it takes you to the item on their website. I purchase the item on 11/2. The confirmation stated 5-7 day shipping. They use a tracking system called Track718. Which i have now learned that scammers sell actual tracking numbers that match the city and state. However, it does not provide a street address or an actual carrier. I contacted customer support on 11/22 and they offered me a 10% refund, apologized and claimed to have expedited the shipping. The tracking site shows it was delivered but I never received anything. I contacted customer service for a full refund and they claimed it was delivered. I asked for the carrier and i have not received a response. I sent a follow-up and still no response. Im more than positive this is a scam.