Description

An apple app ad banner popped up on social media. When I accidently clicked on it, I got notification from Amex of two charges(?) $3.99 and $19.99 and when I researched what it was for, it's for apple watch faces and according to the reviews/comments it's a bogus app that doesn't work and is an apparent money grab as the "fine print" was unreadable and as the app auto-charged my amex card. This wouldn't be half as bad if the app actually worked and the site was legitimate, but it's not and the reviews scream this is a scam-app. I simply wanted them to reverse charges below is their response. I tried "reporting a problem" with Apple but for some strange reason, the charge do not appear under app store purchases so you cannot report an issue as it show's "free" - which obviously it's not. (see attached) Thingol (DBA: MiKa software / Wrista Watches) Hey! Thank you for reaching out to the Support Team regarding your concern. After thoroughly reviewing your case, we’ve confirmed that you accepted one of our ongoing promotions, which included the additional watch faces pack. As stated in our Terms and Conditions, promotional offers of this type are non-refundable. We genuinely apologize for any inconvenience or misunderstanding this may have caused. Please know that we truly value your business and strive to provide the best possible experience to all our customers. If you have any further questions or need additional clarification, please feel free to reach out — we’re always here to help. Unfortunately, we’re unable to make an exception in this particular case, and we sincerely apologize for the lack of flexibility. Kind regards, Support Team