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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I received this letter several time previously and again today. Its dated 2025. There is no month, year or business address or email. The letter is pretty demanding and tries to scare the reader into calling a phone number, 888-404-4504, to renew a home warranty it claims that I have with my bank lender. The letter is signed by Vicky Mercer, Program Director, Home Warranty Division. The letter is headed "Final Notice." It states that " It is important you contact our office upon receivng this notice to avoid any unnecessary delays in coverage before 12/15/2025. This notice is to inform you that the property's home address, at [my actual home address] secured by BANK (my actual lender), may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date." It further states that "Faliure to call and prevent a potenital lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required." The instructions are to call the telephone number during stated hours, Eastern Standard Time.

Targeted Person's Location

VA, USA - 22030

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

(888) 404-4504

Web logo

Unknown URL

Scam Type

Phishing

Learn More

Business name

Home Warranty Division

Date Reported

December 5, 2025

Scam ID

1123660


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