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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
I received this letter several time previously and again today. Its dated 2025. There is no month, year or business address or email. The letter is pretty demanding and tries to scare the reader into calling a phone number, 888-404-4504, to renew a home warranty it claims that I have with my bank lender. The letter is signed by Vicky Mercer, Program Director, Home Warranty Division. The letter is headed "Final Notice." It states that " It is important you contact our office upon receivng this notice to avoid any unnecessary delays in coverage before 12/15/2025. This notice is to inform you that the property's home address, at [my actual home address] secured by BANK (my actual lender), may be expiring or has already expired. Our records indicate that you have not contacted us yet to get your Home Warranty up to date." It further states that "Faliure to call and prevent a potenital lapse in coverage could result in you being liable for all costs associated with any home repairs. However, you still may have time left to activate a warranty on your home before it's too late. No inspection will be required." The instructions are to call the telephone number during stated hours, Eastern Standard Time.
Targeted Person's Location
VA, USA - 22030
Scammer Information
Unknown Location
Unknown Email
(888) 404-4504
Unknown URL
Scam Type
Phishing
Learn More
Business name
Home Warranty Division
Date Reported
December 5, 2025
Scam ID
1123660
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