Description

I ordered Neurodrops back in September. I saw a charge in October, and attempted to email on October 7 and 25th, by replying to one of the MANY emails they send. Each was returned. Life is busy as a stay at home mom so I did not check the website then for more contact info, I just signed in to check my account. Again, life is busy, and I only used the silouette in the upper right corner of the website to sign in. I found NO subscriptions there. I did not have the time to search or even think to look for another way to log in...why would a company make it confusing unless they are fraudulent and trying to steal money. I had another charge in November and one is currently pending. All 3 have been for 29.99, other than my initial order in September, I have NOT received any product and I have attempted to contact them by replying to their MULTIPLE emails, but they don't allow replies. So today finally I thought to see what their website says. I found a support email, and have emailed them 3 or more times about refunding my money immediately. I could not find a subscription and even my account once logged in says I havereceived no orders since September. I was just poking around on their website a few minutes ago, and found a way to log in at the very bottom of some page on their site, and it sent a verification code to the same email they send many many many many promotional emails, the same email I have NEVER received any order confirmation emails after each charge or before them. (on their website it says I should have received those-so no email and no product and no customer service). Once logged in that round about way, I had to go through different tabs and finally found a subscription and a cancel button-HOLY CATS!!! Yet, still in orders, only Septembers. WHAT ARE THEY DOING THERE??? I called the number listed and it's a generic robot voice "fortunately we are unable to answer..." It actually says fortunately. This product did not work for anyone in our house, and therefore I would never want it again, and had a received any product I could have sent it back, but there has been nothing, and they keep on stealing money. Neurodrops are thieves.