BBB Scam Tracker
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This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
Ordered product and paid. Product was to arrive in 5 - 9 business days, but it was not delivered. Seller says it is delayed and they will expedite. I explained I am moving in 2 weeks and gave my new address. I have since moved, a month later, and the seller says they have now delivered to my old address but no one has received it. I have emailed the seller numerous times and they insist it was delivered so it it not their problem. I asked for a refund or a new product sent to the correct address, but so far have been declined by the seller.
Dollars Lost
$37.99
Targeted Person's Location
BC, CAN - V1H 0B1
Scam Type
Online Purchase
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Business name
Bioroot Labs
Date Reported
November 26, 2025
Scam ID
1115440
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