Description

I am filing a formal complaint against SelectSheds.com regarding my unfulfilled order and lack of customer service response. On November 22, 2025, I placed an order with SelectSheds.com for a storage shed totaling $548.99. The company collected my payment immediately, yet the order has remained in “Awaiting Fulfillment” status with no updates since the day of purchase. Since placing the order: The company has not shipped the product. Their customer service phone number is disconnected. They have not responded to multiple messages sent via their website chat and email. There is no alternative contact information available. This behavior strongly indicates that the business is either no longer operating, is engaging in fraudulent practices, or is knowingly accepting payments for products they cannot deliver. I am requesting: Immediate cancellation and full refund. Written confirmation that my refund has been processed. Investigation into this company’s business practices, as they appear to be taking money from customers without fulfilling orders. If I do not receive a response within 1 business days, I will proceed with: Filing a chargeback/dispute with my bank for nondelivery of goods. Submitting a complaint to the Better Business Bureau (BBB). Filing a report with the Federal Trade Commission (FTC). Notifying my state’s Attorney General Consumer Protection Division. I expect a prompt resolution to this matter.