Description

I placed an order on November 1, 2025, a few weeks went by, i contacted them, they said their shipment was back ordered and offered to get me a refund if i didnt want it. Another week went by, i contacted again, they sent the very same email out I received before. I responded and advised they sent me this same email before and in that email they said the order would be sent out a week prior, Thursday (that was the reason i contacted them a seond time) I never received a confirmation that my shipment was sent out. They only then they responded saying a refund was sent back and it would take 3-4 days. I didnt ask for a refund, only asked if i should request one. Kind of suspicious when i didn't receive any type of confirmation and someone contacted me only with a gmail acct. They didnt list any phone number on their website, so i put in mine to proceed with complaint. $120.00 this time of year. I'm LE and this kind of money goes far in my profession. Please help me figure this out. Thank you.